Used Car Dealerships near Me | Sam Pack Ford Lewisville
August 19, 2013

Used Vehicle Dealers Near Me

By Andrea

“I put $1,500 down, he gave me a receipt, I went aback the abutting day with $500,” Tonika Brown told the ABC 7 I-Team.

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But a few months afterwards her acting bowl expired. Then she was contacted by her auto accounts company.

“They beatific me a letter adage they had to aback out of the accord with the dealership because they couldn’t access a appellation to that vehicle,” Brown explained.

With no title, Brown alternate the car to the dealer.

“He gave me this Windstar van and I asked him, ‘I said what am I declared to do with this?'” she said. “‘Just drive it about for a little bit. You’re activity to drive it about until I get you financed. I’m alive it out, assurance me. It will all assignment out.'”

I-Team Takeaway: Tips to abstain appellation troubles

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Brown said that van bankrupt down, admitting Willis claims she damaged it. Brown said aback Willis wouldn’t balance her aboriginal bottomward acquittal for the Nissan, she sued him, acceptable on default. Brown said she hasn’t apparent any of the $17,000 judgement.

Automonsta has aback bankrupt and Willis banned to allocution on camera. In an email, he claimed “Ms. Brown car was repossessed for abridgement of acquittal and abortion to accommodate abounding advantage allowance on the vehicle…”

But Brown provided the I-Team with the letter from the accounts aggregation adage there was “a abeyant issue” with her appellation and that they refunded her payments.

Payne put $2,500 bottomward on a Toyota Avalon from John Willis at Automonsta.

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“Things alpha to get apprehensive aback my acting bowl expired,” Payne said.

He additionally accustomed a letter from his accounts aggregation adage there was “a abeyant issue” with his title. They alternate all of his car payments. Bennie said Willis took the car aback but never alternate his bottomward acquittal of $2,500.

“I assignment every day, I am not a affluent guy. $2,500 is absolutely a lot of money,” said Payne.

The Illinois Secretary of Accompaniment accepted that Payne’s appellation was never issued. Willis told the I-Team that he’s alien with Payne alike admitting they supplied him with affidavit of acquirement and the accounts company’s letter about the missing title.

Payne additionally complained to the Better Business Bureau.

“The arrangement of complaints we accept accustomed is consistent,” said Steve Bernas, Illinois Better Business Bureau. “They purchased a agent from them and afterwards had problems afterwards because there was no appellation available.”

Willis told the I-Team that his dealership had “well over 2,000 annoyed customers” and “hundreds of referrals” while it was open, and “less than 15 abrogating reviews” in bristles years. But he additionally apologized for any chump “that we failed,” adage one black chump is one too many.

The I-Team asked the Illinois Secretary of Accompaniment how consumers can abstain these appellation alteration problems.

“Verify they accept the appellation for the vehicle,” brash Lt. Elmer Garza. “If you run a Carfax or auto check, it will appearance you the aftermost appellation that was issued for that agent and it will accord the appellation number. Compare that to the dealership appellation to accomplish abiding that dealership has the appropriate appellation in hand. And bout the VIN cardinal on the appellation to the VIN cardinal on the vehicle.”

You should address any problems with a appellation or a authorization bowl to the Illinois Secretary of Accompaniment badge immediately, but accomplish abiding you accept the bill of auction or they won’t be able to help.

The Secretary of State’s Appointment said they were clumsy to do annihilation about the two consumers in this adventure because they didn’t address complaints aural the 18-month statute of limitations.

You can additionally address issues to the Illinois Attorney General.

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