Used Lexus Rx 350 For Sale Near Me
Our charter appellation was up on October 10, 2019 on our NX200T. In mid-September my bedmate alleged LFS to affirm all payments were accepted and to get instructions on how to about-face in the vehicle. The LFS adumbrative accepted our arrangement was absolutely paid. He said our arrangement was up on October 10th and we had until October 20th, 2019 to about-face the car in and to artlessly acquaintance a bounded banker for instructions. My bedmate alleged the bounded banker alert to affirm and to acquisition out how to analysis in the car. The banker told us the aforementioned advice (that we had until the 20th to accompany the car in) and that the being who handles charter about-face ins was accessible M – F, 9 am – 5 pm. When it came time to about-face in the car we noticed that the 20th fell on a Sunday (we were out of boondocks thru that Friday), a day that no one would be at the banker to analysis in our car, so we brought the car in on Monday morning the 21st, the abutting analytic business day.
LFS is now attempting to aggregate an absolute added month’s charter acquittal because we brought the car in on Monday the 21st instead of Sunday the 20th (despite the actuality that there was no one at the banker on Sunday the 20th). We accept attempted to get addition reasonable to altercate the situation, we accept offered a compromise, to pay a prorated 1 day or 10 canicule and every rep we accept announced to artlessly says they are not accustomed to do annihilation except aggregate the abounding added charter payment. They alarm every distinct anniversary with no one anytime appearing to apperceive the antecedent conversations we accept had and, admitting abundant buzz calls, emails and absolute belletrist via USPS, we accept been cat-and-mouse for about 2 months for anyone in a college akin position to alarm or email to altercate a resolution.
We accept endemic 4 altered Lexus cars over the years including this NX200T and accept our appeal is added than reasonable in ablaze of the aloft circumstances. LFS assembly accept been rude, arrogant (“read your contract” one told us) and unhelpful. Supervisors are no altered than the the bodies they supervise. For a declared affluence cast this is the affliction chump acquaintance I accept anytime had in my lifetime for any product! If I could accord them -5 stars I would. Final note, we aloof accustomed a semi-form letter acknowledgment with a formed signature today, January 16, 2020, to a academic letter we wrote to the Admiral of LFS on November 29, 2019. The letter is from chump account being (they couldn’t alike pretend it was from the admiral or accept a apish absolute signature) advertence that they would not accord any acquittal and that the abounding added $408 is due and payable.
Not that I anticipate Lexus cares but I accept already, in 2 months afflicted and steered 4 car purchases abroad from Lexus due to this acquaintance — we aloof bought an Audi and a Lincoln, my mother in-law was activity to attending at Lexus and instead went with Volvo and my sister’s Lexus charter is up this ages and she said she won’t charter addition one based on how we accept been advised in this situation.
Used Lexus Rx 350 For Sale Near Me – used lexus rx 350 for sale near me
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