Bought a 2011 Mercedes with air abeyance in 2016 from a Lexus dealer. The banker sells all cars with Century Account Powertrain assurance included in the cost, and again tries to upsell to a greater assurance that covers added parts. For $2300 I was able to extend advantage on best apparatus for 36 months and an added 70K miles. I had apprehend about air abeyance actuality $1000 per bend to adjustment (it’s added like $1,200). Lost one of the corners recently, and ultimately the aggregation paid for a backup part, activity and rental car. Ultimately the aggregation did as they should beneath the contract, and I don’t anticipate they gave the account adviser any grief. On this abandoned I’d be a 4 or 5 brilliant rating, BUT, I am alone amid annoyed and blessed (3 and 4 brilliant on this appraisement scale), and here’s why.
When I alleged Century above-mentioned to the repair, a claims being told me that I had to booty the car to Lexus (where I bought it) and they would actuate what to do. They additionally articular the Lexus banker afield as the assurance administrator, admitting the arrangement identifies Century themselves as the administrator. Alleged Lexus, they said that Century was not correct. Alleged Century aback and a altered abettor said he would alpha a affirmation and that I should go to the Mercedes banker of my best and they would allocution to them anon (So, I was like, WTF?, is this a con?). Once the car was at Merc, aggregate was bland from my end, so if there was any drama, I don’t apperceive about it. Paid my $100 deductible and got my ~$1,100 adjustment paid for.
I am larboard to achieve that either I talked to an amateur agent or that this is allotment of an alive action to abash assurance use (I am not suggesting the latter, alone that those are the alone two affidavit I can anticipate of). I assumption I will never know. I will accept I googled Century during this aback and alternating and the reviews actuality had me actual nervous. And that’s why I’m back, to accord an honest review. They stepped up and did what was right, but the all-embracing acquaintance leaves me apprehensive if I should spent the money, and activity appealing affronted about the accent acquired by the aboriginal interaction.
I am larboard apprehensive what they would accept done if the adjustment bulk would accept exceeded the arrangement amount. And again of course, you accept to ask yourself, “what is the amount hypothesis of such a warranty?” I am a no-warranty affectionate of person, but this was my aboriginal car with adorned suspension–a accepted abortion point. At the time of my analysis in affairs the car, I bent that a accreditation to awning the air ride would be 3-4K, so I acquainted appealing acceptable about $2300 (the Lexus banker apparently accepting paid for the Powertrain allotment as above).
The assurance runs out in a few months and so I will apparently “lose” money on the equation, but I got a acceptable amount on the car, and had some accord of apperception from the warranty. There is some amount to the utility, alike if it was not absolutely exercised. Would I get addition Century warranty? I don’t know. Would I get addition continued assurance of any kind? I don’t know, apparently depends on the car. I can allow to NOT accept the assurance and pay the repairs, alike if they are painful.
I assumption my admonition would be if you can’t allow the car after the warranty, you apparently shouldn’t buy it, UNLESS, you are planning to accumulate the car for a set aeon of time and the assurance and abrasion are a allotment of your all-embracing bulk of that affairs aeon (a charter may be a arrangement compared to affairs a acclimated car back all factors are considered). For me, this archetypal was the aftermost of its band that had a artlessly aspirated V8, so I plan to accumulate the car for a actual continued time. Got analytical on this, my bulk of abrasion and assurance over 3 years has been $468/mo. Comparable leases on the backup archetypal are $950 to $1,000/mo according to Swapalease, 5-7 years newer, but not any faster! Acceptable luck! Signed, Irritated, but satisfied. Yeah, let’s go with that.
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