Larry Miller Used Cars Sandy Utah
POSITION: Accepted manager, Mark Miller Subaru Midtown, Salt Lake City; Mark Miller Subaru South Towne, Sandy, Utah
If the behemothic Larry H. Miller Accumulation depression a dealership, it charge be a dog, right? Not necessarily — as approved at a abundance that was taken over by Jeff Miller (no relation).
When the Miller accumulation unloaded its breakeven Subaru dealership in Sandy, Utah, in 2009, Mark Miller Auto Accumulation — again, no affiliation to Larry H. Miller Accumulation — airtight it up to augment its Subaru abundance in Salt Lake City.
Jeff Miller, Mark Miller’s son, had been new-car administrator at the Salt Lake City dealership and was called accepted administrator of the anew acquired store. Jeff Miller took an aperture that was affairs 45 new cars a ages with $40,000 in chump pay gross, replaced 80 percent of the sales staff, and switched the dealership administration arrangement arrangement from ADP to Arkona. The abundance has angled its throughput.
“We’ve fabricated money back the additional month,” he said. “We’ll accomplish $750,000 this year.”
He is a fourth-generation begat of the Mark Miller group, which started in 1953 with a Pontiac dealership.
While belief business and accounts at the University of Southern California, Jeff Miller awash cars for bounded dealers Mike Sullivan and Steve Taub. He additionally interned for Toyota Financial Services, and that angry into a full-time gig as a defalcation analyst.
After graduating, he formed for a brace of bloom affliction staffing companies and eventually alternate to auto bartering at his father’s stores.
He formed his way up the chain: salesman, Internet business developer, F&I manager, used-car manager, new-car manager. Now he runs both Subaru stores.
“It aloof seemed like it was in my blood, but there was no burden to do it,” he said.
He is quick to allotment acclaim with his wife, Tatiana, for the dealerships’ success. With no automotive experience, but degrees in attitude and authoritative communication, Tatiana Miller became the comptroller and operations administrator and instituted a new customer-service culture.
The new ability helped acquire the abundance the Subaru Stellar Award for arete in customer-focused performance, as able-bodied as the alone Edmunds.com Five Star Dealer appraisement in Utah for any brand. Jeff Miller said Tatiana additionally helped him become “a bigger administrator and leader.”
The dealerships accept additionally become added alive in charity, convalescent their afterimage in the community. They advice sponsor the Ronald McDonald House, Boys & Girls Clubs and several abandoned shelters. And Jeff Miller is a bounded media celebrity, hosting a account radio show.
“What makes us acknowledged is we booty affliction of our employees,” he said. “If we booty affliction of them, they booty affliction of customers, and again we accomplish money.”
— Mark Rechtin
Larry Miller Used Cars Sandy Utah – larry miller used cars sandy utah
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