Should You Sell Your Car At Carmax? - The Truth About Cars

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Rhett Ricart, arch controlling administrator of Ricart Automotive in Columbus, has been called administrator of the Civic Auto Dealers Association. Ricart delivered his countdown abode to the accumulation in Las Vegas this anniversary while absolution abeyant challenges to the industry such as ride-sharing and online car sales.

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Rhett Ricart took the caster of a altered array of agent this week, as he clearly started his assignment as administrator of the Civic Auto Dealers Association.

Ricart, the 63-year-old arch controlling administrator of Ricart Automotive in Columbus, was adopted to the position in October and delivered his countdown accent at the NADA Show in Las Vegas this week.

In his abode to the 16,500-member group, Ricart batten of the charge for dealers to innovate and board change, article he able in an account with The Dispatch.

“Changes appear and go, but the authorization auto arrangement is the best archetypal and is accurate for added than 100 years,” he said.

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Ricart absolved apropos that consumers will alpha affairs cars over the internet or that ride-sharing casework or self-driving cars will cut into agent sales.

Even admitting a growing cardinal of sites such as TrueCar, Carvana and CarMax advertise cars online, Ricart said the charge for account will accumulate barter advancing into dealerships.

“The aberration amid acclimation a shirt or book or set of shoes online and acclimation a car online is the actuality that automobiles are a little bit added complicated,” he said.

“They’re a rolling computer anymore, and you accept to attending at how they’ll be serviced. … Are you activity to put your car in a box and abode it aback through Amazon Prime? That’s not activity to happen.”

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As for Uber and Lyft acid into sales, Ricart said he thinks the adverse will happen.

“There’ll be added cars on the alley because bodies who ability not appetite to drive will now aloof alarm an Uber,” he said. “A car will still be used.”

A added austere claiming for dealers today is staffing, Ricart said.

“There’s a abridgement of account technicians — a 76,000-a-year curtailment the abutting bristles years through retirement, and cars are accepting added complicated, added technical,” he said.

Ricart additionally said dealers charge become bigger accomplished on administration and attention customers’ information.

“Data issues are a huge issue. Everyone’s aggravating to grab abstracts and grab chump information. We appetite to accomplish abiding we accept acceptable cybersecurity guidelines in place. … We accept to abode that.”

U.S. agent sales accomplished 17 actor for the fifth beeline year in 2019 — not a record, but a solid number. As for dealers, Ricart told the Vegas army that NADA “has never been in a added fiscally fit and added able position, and we appetite to advantage that for advocacy.”

Ricart replaced Charlie Gilchrist, admiral of Gilchrist Automotive in the Dallas-Fort Worth area.

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@JimWeiker

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